Information Network

The article "KM and the social network" illustrates Social-network analysis which is a tool in Information Network. This tool will help business to analysis problems which may happen inside the organization as well as supply chain relationship.

http://www.ikmagazine.com/xq/asp/sid.0/articleid.F79B4E31-7854-4B6A-9202-164FB18672D3/eTitle.KM_and_the_social_network/qx/display.htm

The article gives example how information network should be used in business.

In the diagram below, the big nodes illustrate for executive team and the smaller nodes are staffs who report to the executive team.
The dark color nodes in the center represents the tight relationship and many interactions among the high level staff in company. The area A, B and C has Key Connectors in each group but they seems less interactions among nodes. Some nodes only have one way connections. The L and S areas are not leveraging learning from one set of accounts to another. Generally, the executive team in the center is the one who draw the other groups in company together.

The picture below shows what will happen if we remove the Executive team out of the network. The relationship seems falling apart.

So, we can have conclusion that company is having a relationship problem. People do not interact with each others. And Groups do not connect with other groups.